Privacy Policy

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At SUTTON CINEMATICS, we are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with us, whether through our website, by phone, email, or in person.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
   
• Project Details: Information related to your film or media project, including preferences, dates, locations, and any special requests.
   
• Payment Information: Billing address and transaction history (note: we do not store full payment card details).
   
• Technical Data: IP address, browser type, and usage data when you visit our website.
   

We use your personal data for the following purposes:

• To communicate with you regarding your enquiries and bookings.
   
• To provide and manage our video production and post-production services.
   
• To process payments and send invoices.
   
• To improve our services and customer experience.
   
• To comply with legal obligations and resolve disputes.
   

We do not sell your personal data. We may share it with third parties only in the following circumstances:

• Service Providers: Trusted partners who assist us in delivering our services (e.g. cloud storage, editing platforms).
   
• Legal Obligations: When required by law or to protect our rights and safety.
   

All third-party services we use are GDPR-compliant and follow strict data protection standards.

We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely using encrypted and password-protected systems.

You have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate or incomplete data.
   
• Request deletion of your data, under certain conditions.
   
• Object to or restrict how we use your data.
   
• Withdraw your consent at any time, where applicable.
   

To exercise any of these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

SUTTON CINEMATICS
📞 07484 782106
📧 jamiel@suttoncinematics.co.uk